Warranty
Emrich Designer Cabinetry warrants its cabinetry to be free of manufacturer defects for one year from the date of purchase, or as long as the original purchasing consumer owns the home, whichever is less, against avoidable and unnatural defects in material and workmanship under normal use.
This limited warranty applies to domestic use only, is non-transferable, and proof of purchase is required.
This warranty does not cover products that have been misused, mishandled, abused, improperly stored or installed, modified, exposed to excess moisture or extreme temperatures, accidents, negligence, on-site alterations, defective installation, or normal wear and tear.
This warranty does not include or cover the cost of installation, removal, subsequent damage, or transportation of defective product. This warranty does not apply to products used in conjunction with cabinetry, such as countertops, appliances, or plumbing fixtures.
The obligation of Emrich Designer Cabinetry under this warranty shall be limited to repair or exchange of any part or parts deemed proven defective under normal use and service within the warranty period.
Emrich Designer Cabinetry is constructed from solid wood and wood veneers on plywood. Differences in grain pattern and color should be expected. Natural wood characteristics, including variations in color, grain, mineral streaks, and knots, are not considered defects.
Color variations and color softening are natural occurrences due to species, age, character of cabinets, and exposure to UV light and sunlight. New and/or replacement cabinets may not match display samples or existing cabinets.
Extreme, unusual, or inconsistent conditions, including high or low humidity and temperature, may cause wood products to respond adversely and are not covered under this warranty.
Mitered door joints may react to environmental conditions. Gaps that develop in door joints due to environmental conditions are not subject to replacement under this warranty.
Painted finishes may react differently than stained finishes. Normal wood movement and climatic conditions may result in breaks in finish, recesses, joints, and panel lines. These are considered normal and are not covered under warranty.
Cabinet doors that are warped must be allowed to hang through one full seasonal heating cycle before replacement will be considered. Doors warped in either direction not exceeding one-quarter inch do not exceed normal material expectations and are not covered.
Emrich Designer Cabinetry periodically makes changes to its product line and specifications. If a warranty claim is filed for a discontinued or unavailable item, Emrich Designer Cabinetry will replace the part under warranty with a new part of the same style or similar style currently offered.
Warranty claims cannot be made directly to Emrich Designer Cabinetry by the consumer purchaser. The consumer must contact the dealer or distributor from whom the products were purchased and report the nature of the defect.
If the dealer or distributor is no longer functioning as a business entity, submit your claim in writing with proof of purchase to:
Emrich Designer Cabinetry1125 Mente Drive
Savannah, GA 31415
This writing is the complete and exclusive statement of the express warranties provided herein and is in lieu of all other express and/or statutory warranties by the manufacturer, to the extent provided by law. There are no implied warranties extending beyond the terms of this warranty.
Emrich Designer Cabinetry shall not be liable for any incidental or consequential costs, expenses, or damages.
If a manufacturing defect occurs within the terms and conditions of this warranty, Emrich Designer Cabinetry will replace the defective part and ship it via ground shipper or freight carrier, at its discretion.
Please do not send the defective item unless and until the item is expressly requested by the claims department. Pictures of items may be requested.
